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Categories

Privacy & Policy

Privacy Policy for AH Collections

At AH Collections, we prioritize your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you use our website (www.ahCollections.com) or purchase our products. By accessing our site, you agree to the practices described below.

1. Information We Collect

  • Personal Data: When you create an account, place an order, or contact us, we collect your name, email, phone number, shipping address, and payment details.

  • Usage Data: We automatically gather browsing behavior (pages visited, time spent), device information (IP address, browser type), and cookies to improve site functionality.

  • Payment Information: For transactions, we partner with secure gateways (e.g., Razorpay, Stripe). We do not store credit/debit card details.

2. How We Use Your Information

  • Order Processing: To fulfill purchases, share delivery updates, and handle returns.

  • Communication: Send transactional emails (order confirmations, tracking) and promotional offers (opt-out anytime via email or account settings).

  • Site Improvement: Analyze trends to enhance user experience, product recommendations, and inventory planning.

  • Security: Detect and prevent fraudulent activity or unauthorized access.

3. Data Sharing & Third Parties

  • Service Providers: Share necessary data with trusted partners like courier companies (for delivery), payment gateways, and IT support.

  • Legal Compliance: Disclose information if required by law (e.g., court orders, fraud investigations).

  • No Sale of Data: We never sell, rent, or trade your personal information to third-party marketers.

4. Data Security

  • Encryption: All transactions are secured with SSL/TLS encryption.

  • Access Control: Only authorized personnel can access your data for legitimate purposes.

  • Retention: We retain your data only as long as needed (e.g., order history for returns) or required by law.

5. Your Rights

  • Access & Correction: View or update your account details via the [Account Dashboard].

  • Deletion: Request deletion of your account/data by emailing [privacy@AHCollections.com].

  • Opt-Out: Unsubscribe from marketing emails via the link in every promotional email.

  • Cookies: Manage cookie preferences through your browser settings.

6. Children’s Privacy

Our website is not intended for users under 18 years. We do not knowingly collect data from minors. If a parent/guardian discovers their child has provided data, contact us immediately for deletion.

7. International Data Transfers

If you shop from outside COUNTRY, your data may be processed in our servers or third-party hubs. We ensure all transfers comply with global data protection standards.

8. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page, and significant updates will be notified via email.